Are you customer service for Rivals?
12:02:28 PM
Yahoo Customer Support
Yes.
12:02:34 PM
Do you remember any other Zip/Postal code you might've used at the time of purchasing the subscription?
12:03:10 PM
Me
Am I the only person/subscriber to complain about the SDSU (Mesa) site? It used to have a guy named Ruben as the reporter and he has vanished without replacement, no new content in weeks
12:03:40 PM
Yahoo Customer Support
Do you remember any other Zip/Postal code you might've used at the time of purchasing the subscription?
12:03:46 PM
Me
No, this is my zip code, my business zip is 92103 if that helps
12:04:15 PM
Yahoo Customer Support
As I can check there is no paid subscription associated with this email address.
12:04:48 PM
Are you still there? Do you want to continue this chat session?
12:06:49 PM
Me
bill@hammettbenefits.review Try this one
12:06:50 PM
I don't know why it would be this email, but that is what shows on my account page
12:07:26 PM
Yahoo Customer Support
Thanks.
12:08:02 PM
It looks like you're eligible for a FREE 3 months added to your current subscription if you keep it active. Would you be interested in this promotion?
12:08:30 PM
Me
Have you read my comments, it is not the price, there is NO NEW CONTENT and NO REPORTER, this is the problem, are they taking steps to provide actual content for the paid site?
12:09:46 PM
Yahoo Customer Support
Sir, I cannot help you with that.
12:09:55 PM
Would 4 FREE months help to change your mind?
12:10:00 PM
Me
Who do I talk to about the lack of content on the site, yes I will take the free months, but what about content and news on the site??
12:10:53 PM
Yahoo Customer Support
You can contact subscriptions@Rivals.com.
12:10:57 PM
Shall I go ahead and add the offer to your account?
12:11:48 PM
Me
Yes
12:12:00 PM
Yahoo Customer Support
I've added 4 months for free to your account. Your subscription will renew next on 1/6/2019. You'll receive an email confirmation for this at the close of our chat. If you still want to cancel, be sure to contact us back via chat before that date to avoid being charged again.
12:12:53 PM
Is there anything else I can help you with today?
12:13:43 PM
12:02:28 PM
Yahoo Customer Support
Yes.
12:02:34 PM
Do you remember any other Zip/Postal code you might've used at the time of purchasing the subscription?
12:03:10 PM
Me
Am I the only person/subscriber to complain about the SDSU (Mesa) site? It used to have a guy named Ruben as the reporter and he has vanished without replacement, no new content in weeks
12:03:40 PM
Yahoo Customer Support
Do you remember any other Zip/Postal code you might've used at the time of purchasing the subscription?
12:03:46 PM
Me
No, this is my zip code, my business zip is 92103 if that helps
12:04:15 PM
Yahoo Customer Support
As I can check there is no paid subscription associated with this email address.
12:04:48 PM
Are you still there? Do you want to continue this chat session?
12:06:49 PM
Me
bill@hammettbenefits.review Try this one
12:06:50 PM
I don't know why it would be this email, but that is what shows on my account page
12:07:26 PM
Yahoo Customer Support
Thanks.
12:08:02 PM
It looks like you're eligible for a FREE 3 months added to your current subscription if you keep it active. Would you be interested in this promotion?
12:08:30 PM
Me
Have you read my comments, it is not the price, there is NO NEW CONTENT and NO REPORTER, this is the problem, are they taking steps to provide actual content for the paid site?
12:09:46 PM
Yahoo Customer Support
Sir, I cannot help you with that.
12:09:55 PM
Would 4 FREE months help to change your mind?
12:10:00 PM
Me
Who do I talk to about the lack of content on the site, yes I will take the free months, but what about content and news on the site??
12:10:53 PM
Yahoo Customer Support
You can contact subscriptions@Rivals.com.
12:10:57 PM
Shall I go ahead and add the offer to your account?
12:11:48 PM
Me
Yes
12:12:00 PM
Yahoo Customer Support
I've added 4 months for free to your account. Your subscription will renew next on 1/6/2019. You'll receive an email confirmation for this at the close of our chat. If you still want to cancel, be sure to contact us back via chat before that date to avoid being charged again.
12:12:53 PM
Is there anything else I can help you with today?
12:13:43 PM
